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Earlier Nordic comparative studies show variation between countries in child welfare practice, reflecting cultural differences, and that case workers share the norms, values and attitudes of their society. Can cultural factors be concretised for discussion? Child welfare workers in Denmark, Iceland and Norway were presented with five child care stories (vignettes) that focused on the ‘threshold’ between preventive measures and out‐of‐home care (consensual or compulsory). Vignette themes included parental neglect, maternal alcohol misuse and youth problems. Study participants gave written answers to the vignettes and took part in group discussions with colleagues. The results showed significant differences between countries in case workers' responses. Variations in arguments, decisions, use of compulsion and working style reflected national views and priorities. A central dimension was how case workers balanced parental interests with children's needs: in Denmark they were reluctant to intervene with parental rights, whereas the Norwegians were more accepting of compulsory decisions to protect children.

The purpose of this paper is to conceptualise, discuss and evaluate an emergent marketing philosophy, “transcendental marketing”, and its application in practice.

A conceptual framework is grounded in the literatures of marketing practice and leadership styles, and refined by reference to two case examples.

There is scope, limited at present but promising in the longer term, for moving marketing strategy onwards from the relational and transactional models to one in which the focus is on exchange of values beyond self‐interest between “transcendent marketers” and consumers motivated by “self‐transcendence”.

Since this article is only a first attempt to develop an understanding of this alternative approach to marketing, social and cultural trends in society provide a strong impetus for the further conceptual development of the transcendental marketing concept and assessment of its use and usefulness in the real world.

The proposed conceptual framework provides marketing strategists with a template for a radically different approach to marketing management, which offers the potential for enduring customer loyalty.

This paper contributes a radically new perspective on marketing, supported by empirical examples of two firms that have pioneered it.

Taming the complexity of crisis and integrating diverse narratives and sources regarding crisis events is a serious challenge. The purpose of this paper is to present a methodology for reconstructing, dissecting, and thematically comparing crisis experiences, using the 7/7 London bombings of 2005 as an illustrative empirical application.

A cognitive-institutional process-tracing methodology suitable compatible with structured focussed comparison of crisis cases (Stern and Sundelius, 2002; cf. George and Bennett, 2005) is used. This cognitive-institutional process tracing and analysis strategy consists of four steps: contextualization, development of a synthetic chronological narrative, identification and reconstruction of decision occasions, and (comparative) thematic analysis.

The paper demonstrates the feasibility of applying the methodology to real-world cases in the UK and concludes with reflections about the need for contextualized, systematic post mortem crisis analysis taking into account problem and process complexity, differential crisis performances of individuals and organizations under adverse conditions, and the increasing importance of social media and personal communications devices for crisis research and practice.

The methodology used in this paper has the potential to improve the effectiveness of organizational learning and reform efforts in the wake of crisis experiences.

Insights associated with the application of this methodology can lead to improved post-crisis learning and fairer accountability processes, and thus contribute to enhancing societal resilience.

The study not only presents an original methodology developed by one of the authors, but also provides a systematic, relatively comprehensive and theoretically informed analysis of the July 7 London bombings based not only upon the documentary record, but also upon a substantial number of interviews.

In their endless quest for self-devotion, the elite, the powerful, often seek to appropriate the most beautiful and impressive things. As Thorstein Veblen (1899, p. 36) put it: “In order to gain and to hold the esteem of men it is not sufficient to merely possess wealth or power. The wealth or power must be put in evidence, for esteem is awarded only on evidence.” Looking at it in these terms, pomp and prestige prove to be necessary elements for “upholding one’s rank.” Many authors have acknowledged that Veblen was the first to give a systematic sociological interpretation of “conspicuous behaviour.” However he has often been criticized for taking on a rather puritan and incriminating tone. For his part, Norbert Elias (1974, pp. 48–49) reproaches Veblen for not managing to understand the behavioural logics and the mentalities of societies different from the (American-bourgeois) one he was analysing. Moreover, Elias quite rightly points out that in industrialized societies, one is able to preserve great prestige without providing public proof for it through costly display. Social pressure for prestigious consumption would no longer have the unavoidable character it used to have (particularly within court society) and would take on a much more private one (Elias, 1974, pp. 54–55). Even if this statement often proves to be true, it is also an over-generalization.